PRIVACY POLICY

This Privacy Policy explains how Flow with Emily (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or use our breathwork services.

We comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

a. Personal details

Name
Email address
Phone number

b. Health information (sensitive information)

Medical history relevant to breathwork sessions
Physical or mental health conditions

c. Booking & payment details

Session bookings and attendance
Payment confirmations (processed via third-party providers)

d. Website usage data

IP address
Browser type
Pages visited (via cookies/analytics tools)

How We Collect Information

We collect information when you:

Book a session or workshop
Fill out intake or consent forms
Subscribe to emails or newsletters
Contact us via the website or social media
Browse our website (via cookies)

Why We Collect Your Information

We collect and use your information to:

Provide safe and effective breathwork sessions
Assess suitability for participation
Process bookings and payments
Communicate with you about services
Send marketing emails (only with your consent)
Improve our website and services

Sensitive Information

Health information is considered sensitive information under Australian law.

We will only collect and use this information:

With your consent
When necessary to provide our services safely

Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access, including:

Secure online systems
Password-protected databases
Limiting access to authorised personnel

Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to:

Understand website traffic
Improve user experience

You can disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

Flow with Emily
Email: info@flowwithem.com.au
Phone: 0475866434
Location: Perth, Western Australia